Thursday, January 10, 2008

brilliant little music monkeys in Portland

As I've said before, "There are frustrated writers everywhere -- fantastic writers, stifled by narrow constraints, untrusting superiors and a lack of vision." But sometimes, constraints begin to widen, superiors begin to trust & vision gets checked & picked up in droves. I know that most of you lovely readers aren't advertising geeks like I am, but I always love to share great examples with you fine folks anyway.

Some of my favorite advertising comes when companies least expect consumers to be paying attention -- in legal disclaimers, and instructional copy. When they don't drop their personality and tone, their brands shine through even better to me.

Take, for instance, this brilliant email from a company from whom the man recently purchased a CD. When he read it, he told me to read it. When I read it, I immediately wanted to share it. So, get a cup of coffee, sit back, and enjoy the read. Then tell me. Who will you think of when you order your next CD?


From: "CD Baby loves "

Thanks for your order with CD Baby!

Your CD has been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CD and polished it to make sure
it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CD into the finest gold-lined box that money can buy.

We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved "Bon Voyage!" to your package, on its way to you, in
our private CD Baby jet on this day, Saturday, January 5th.

I hope you had a wonderful time shopping at CD Baby. We sure did.
Your picture is on our wall as "Customer of the Year." We're all
exhausted but can't wait for you to come back to CDBABY.COM!!

Thank you, thank you, thank you!

Sigh...

--
Derek Sivers, president, CD Baby
the little store with the best new independent music

2 comments:

*Bitch Cakes* said...

I love that! Thanks for sharing, it's adorable. And now I must check out cdbaby.com!

fifi said...

I know -- it's very brilliance is worth checking them out.